BANK OF CYPRUS QUERY
by Mick Cuz » 04 Apr 2013 21:01
Yesterday I received the following e-mail from the BOC who have charged me 150 Euros for 'Security Codes Charges'. Wasn't there a previous thread about this? What was the outcome with people who complained to the BOC?
Many thanks
From: Bank of Cyprus Info <
[email protected]>
To: "mick
Sent: Wednesday, 3 April 2013, 11:21
Subject: RE: R124/03-3293
Dear Mr. Couzens,
Thank you for your message.
Regarding your query, please note that the Security Codes Charge relates to an annual charge for accepting outgoing or internal transfer instructions from clients. For any further clarifications you may contact your account branch directly.
Yours sincerely,
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Re: BANK OF CYPRUS QUERY
by Mick Cuz » 22 Apr 2013 17:44
As I'm now in Paphos, I went today to the Bank of Cyprus in Chlorakas, they advised me to go to the International Section of the BOC in the old town, so I did.
I was flatly refused any refund of the 150 Euros they deducted from my account in February. I asked why I wasn't notified and they replied "we put it on our web site". And added "We (BOC) are going through difficult times and anyway, it is too late to refund you as we closed any refunds on March 15". They said "everyone had to pay these fees that had Cyprus accounts but lived abroad and had to do IBU banking". I asked to close my account as I wasn't happy the way they just took out the money! They said no-one can close any accounts at the moment.
Unbelievable!!!! Did anyone else have any issues with these 'Security Code Fees'? And if yes, were you refunded?
Thanks
MC